For ages 21+

bajle Responsible Gaming

Gaming is for fun — not for stress or harm. bajle gives you all the tools to set limits, take breaks, and get support when you need it.

Why We Believe in Responsible Gaming

At bajle, we believe gaming should be a healthy form of entertainment — something to enjoy with family, friends, and yourself. But when gaming goes out of control, it can cause mental, financial, and social problems.

That is why bajle places the wellbeing and safety of every user as its top priority. On our platform, you are in full control of your gaming experience — from setting deposit limits to complete self-exclusion.

On this page we have explained the key principles of responsible gaming so you can stay informed and safe.

Your Protection Tools

bajle provides these tools to keep you safe. Activate any of them at any time through support.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and increasing it requires a 7-day waiting period.

Time Limits & Session Reminders

Set a time limit for each session. When the limit is reached, bajle will alert you so you can take a conscious break.

Time-Out

Pause your account for 1 day to 6 weeks. During the time-out you will not be able to log in and notifications will be turned off.

Self-Exclusion

For a long-term break, activate self-exclusion for a period of 6 months to 5 years. This period cannot be ended early — it is a firm commitment.

Gaming History Review

View your complete history of deposits, withdrawals, and gaming activity. Stay aware of your own patterns.

Support Team

bajle's support team is by your side 24/7 in Bengali and English. Contact us via live chat or email — no question is too small.

The Core Principles of Responsible Gaming

For ages 21+ only

bajle strictly prohibits account registration for users under 21. Proof of age documents are required during account verification. Be vigilant to ensure younger family members cannot access your account, and use device locks.

Play within your means

Never use borrowed money, bill payments, or emergency savings for gaming. Set a fixed entertainment budget and stay within that limit. The deposit limit feature will help you stick to this budget.

Stay aware of time

Track how much time gaming is taking up. Taking regular breaks improves focus and decision-making. Keeping bajle's session reminder feature active will alert you when you have gone past your set time.

Gaming is entertainment, not a source of income

Do not think of gaming as a reliable source of earnings. Each game's outcome is independent and past results have no effect on future ones. Placing more bets to recover losses — known as "chasing losses" — is a dangerous habit.

Take care of your mental health

Avoid gaming when you are feeling stressed, sad, or lonely. In these states your ability to make decisions is reduced and the risk of losses increases. Talk to a loved one or seek professional support.

Ask Yourself

The questions below will help you assess your gaming habits. If you answer "yes" to most of them, consider seeking help.

Are you spending more time or money on gaming than you planned?
Are you returning to games repeatedly to try to win back money you have lost?
When you try to stop gaming, do you feel restless or irritable?
Are you hiding your gaming habits from family or friends?
Is gaming causing problems with work, studies, or relationships?
Are you taking on debt or spending your savings because of gaming?
Are you using gaming to relieve stress or anxiety?

If you feel that gaming is having a negative impact on your life, do not wait — contact bajle support today. We will listen without judgement and provide appropriate help.

How Limits & Exclusion Work

Deposit Limits

The minimum deposit at bajle is ৳200. Using the deposit limit feature, you can set your daily, weekly, or monthly deposit amount at any time. Reducing a limit takes effect immediately, but increasing it requires a 7 business day waiting period — this rule protects you from making decisions in the heat of the moment.

Time-Out

If you feel you need some distance, you can temporarily close your bajle account for 1 day to 6 weeks. During the break you will not be able to participate in any games and will not receive promotional messages. Your account reactivates automatically when the break ends.

Self-Exclusion

Self-exclusion is the most effective step for long-term problems. Self-exclusion at bajle can be activated for a period of 6 months to 5 years. Once activated, the account cannot be reopened before the set period ends. During self-exclusion, bajle will not send you any marketing communications. Taking this step is a sign of courage — not weakness.

Closing Your Account

If you want to stop using bajle permanently, contact support. We will close your account and any remaining balance will be returned according to the applicable policy.

Need Help?

You do not have to face gaming problems alone. bajle's support team and the information below are ready to point you in the right direction.

Contact bajle Support

Live Chat — 24 hours, 7 days in Bengali and English

Our support team will directly help you activate deposit limits, time-outs, or self-exclusion. All concerns are handled confidentially.

Remember: Gaming addiction is a treatable condition. Talk to a family member or someone you trust, and seek advice from a mental health specialist if needed.

Responsible Gaming FAQ

Contact bajle's support team via live chat or email ([email protected]). Reducing a limit takes effect immediately. Please note that increasing a limit requires a 7 business day waiting period.

Your account balance will be kept safe during self-exclusion. When the period ends, if you reopen your account or close it permanently, your balance will be returned according to the applicable policy. Contact support for more details.

If you believe a family member is affected by a gaming problem, write to [email protected]. We will assess the situation confidentially and help determine possible steps to take.

A time-out lasts from 1 day to 6 weeks — the account reactivates automatically when the period ends. Self-exclusion lasts from 6 months to 5 years — the account cannot be reopened before the period ends. Self-exclusion is the most effective option for long-term problems.

Yes. bajle verifies age at registration and may request identity proof during account use. Accounts belonging to users under 21 are cancelled. Keep passwords and screen locks active on your device so younger family members cannot gain access.

bajle support can help activate deposit limits, time-outs, and self-exclusion, and will listen to your concerns confidentially. However, for professional mental health counselling, it is recommended that you consult a specialist.

Enjoy safely,
play responsibly

Entertainment at bajle should always be enjoyable. Explore the platform or read our FAQ.

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